Table 7. Interpretation of customer needs

Variable Indicator Interpretation
Q1 Q11 Elegant chair with natural wood grain and minimal decorative elements.
Q12
Q2 Q21 Long-lasting durability of the chair when used continuously.
Q22
Q3 Q31 Safety of the chair when used by consumers, with strong assembly.
Q32
Q34
Q4 Q41 Structural strength of the chair using solid materials.
Q42
Q5 Q51 Chair design includes a touch of recreation and comfort, with a backrest.
Q53
Q55
Q6 Q61 Consumer satisfaction with the design that does not make the room feel cramped and is functional.
Q62
Q63
Q7 Q71 Chair dimensions are ergonomic for the Indonesian body, using waste wood scraps.
Q72
Q73
Q8 Q81 Chair is not rough and light.
Q82
Q9 Q91 The chair contributes to environmental preservation by using waste materials.
Q92